Question 1

How is Candid Listening different from social listening?

Accepted Answer

Traditional social listening tools scrape curated posts from Twitter, Instagram, Reddit, and LinkedIn—content that's been edited, rephrased, and polished before publishing. Candid Listening monitors live stream conversations instead: unscripted, unfiltered, in-the-moment reactions. You hear what people really think before they've had time to sanitize it. Social listening tells you what people are comfortable publishing. Candid Listening tells you what they actually say when they're just talking.

Question 2

Where are the streams pulled from?

Accepted Answer

We're starting with Twitch, but we're actively working to expand to other platforms that host unstructured, unfiltered conversations. Our goal is to provide comprehensive coverage across all major streaming platforms.

Question 3

Is chat included?

Accepted Answer

We're currently developing a way to integrate chat data that feels natural and adds real value to the platform. Chat integration is coming soon and will provide even deeper insights into audience engagement.

Question 4

How do you choose who to tune into?

Accepted Answer

We use a proprietary algorithm that identifies streamers with consistent schedules and highly engaged audiences. This ensures you get access to high-quality, relevant transcript data from creators who maintain active communities.

Question 5

What languages are supported?

Accepted Answer

We currently support English transcripts. However, multi-language support is a key area for future expansion—if you're interested in specific languages, we'd love to hear from you!

Social Candid Listening

Brand Monitoring

Custom Alerts

Unfiltered Insights

Live Discovery

Actionable Data

How It Works

Common Use Cases

Frequently Asked Questions

Ready to Discover What Your Audience Really Thinks?